COM(2002)62, eEurope Benchmarking Report

European Commission


The Lisbon European Council set the objective for the EU to become the most dynamic knowledge based economy in the world by 2010. The eEurope Action Plan 2002 - endorsed at the Feira European Council in June 2000 - is a central element of this strategy to transform the European economy.

The overall objective of eEurope is to bring Europe online as fast as possible. In pursuing this objective the Action Plan targets three areas:

  • i. cheaper, faster and secure Internet
  • ii. investing in people and skills
  • iii. stimulating the use of the Internet

The eEurope Action Plan is built upon a methodology which consists of accelerating legal measures; re-focusing existing financial support programmes; and benchmarking. There have been two previous reports, one to the Nice European Council and one to the Stockholm European Council, to assess progress in the execution of the Action Plan. These reports have mainly described the various policy measures, in particular progress in legislation, and assessed their impact. Since then, information about progress made has been regularly published on the eEurope website. Benchmarking has only been rudimentarily looked at in these reports as both the definition of the benchmarking methodology and data collection took some time. This Communication is predominantly devoted to benchmarking. An update on progress in the various actions can also be found on the eEurope website.

The objective of this Communication is (i) to give a first comprehensive overview of the benchmarking results, (ii) to compare policy progress with market developments, and (iii) to draw some conclusions for the final year of the eEurope Action Plan and to consider if further action is needed after 2002.


  • 1. Introduction
  • 2. Measuring progress of eEurope 2002
  • 2.1. Benchmarking approach
  • 2.2. Internet penetration
  • 3. Cheaper, faster and secure Internet
  • 3.1. Cheaper, faster Internet
  • 3.2. Investing in people and skills
  • 3.3. Stimulate the use of the Internet
  • 4. Conclusions

(Table of Contents)